Administrative Assistant

Location: Palmer, MA

DESCRIPTION: We have an exciting opportunity available for an Administrative Assistant supporting our Palmer office and assisting our other offices as needed. This role is ideal for someone with strong administrative skills who enjoys coordinating tasks, managing schedules, and ensuring smooth day-to-day operations. The right candidate will be proactive, reliable, and comfortable handling multiple responsibilities in a fast-paced environment. Great communication skills and the ability to follow directions are a must.  This position is perfect for someone who thrives in an administrative role while gaining hands-on experience in other aspects of the company. If you’re detail-oriented, love supporting a team, and enjoy a mix of structured tasks and creative projects, we’d love to hear from you!

If you have a roll-up-my-sleeves attitude, a get-it-done work style and are detail-oriented and motivated, you could be our next hire.

QUALIFICATIONS:

• Associate or bachelor’s degree preferred
• 2+ years related work experience required
• Superior organizational skills
• Proficiency in Microsoft Office 365 (Word, Excel, PowerPoint, Outlook)
• Strong communication skills and ability to handle confidential information
• Willingness to learn and take direction

RESPONSIBILITIES:

• Manage incoming calls serving as first point of contact for callers
• Coordinate and manage the Client intake and research process
• Conduct preliminary research including:
  • Town GIS review
  • Registry of Deeds research
  • Internal Hancock database research
• Assisting in preparation of proposals and contract write-ups
• Assist with application submittals to local agencies and municipalities
• Print, bind, and assemble reports and large-format plan sets
• Assist with standard response letter set-up and formatting
• Draft and distribute project transmittals
• Assist with report formatting, edits, and document preparation
• Office maintenance and assistance managing vendors and suppliers
• Assisting with ongoing maintenance of printers and plotters
• Coordinate outside print production for large-scale projects
• Filing/maintaining project folders in file rooms
• Procurement of office supplies and materials
• Mailings to include USPS, FedEx, UPS, bulk mailings, etc.
• Assisting as need with administrative tasks on projects including photocopies, deliveries, etc.
• Special projects as requested and other tasks related to office administration

BENEFITS:

Salary Range

$24 – $27 per hour

Company Culture

• Great mentors and supportive environment
• Emerging Professionals Group
• Summer outing, golf tournaments and holiday party
• Holiday contests
• Casual and flex hour Fridays and summer hours
• Gifts for years of service
• Company clothing

Health & Wellness

• Fitness challenges
• Health club reimbursement (via HMO)
• Safety clothing
• Personal protective equipment

Professional Growth

• Membership dues for professional organizations
• Continuing education reimbursement
• HyFlex Partner with the University of Massachusetts Lowell for Masters Program
• Engineer-in-Training (E.I.T.) and Surveyor-in-Training (S.I.T.) reward program
• Professional license reimbursement (P.E., P.L.S., P.W.S., S.E.)
• OSHA 10-Hour Safety Training
• Lunch & Learn sessions
• Student Loan assistance

Insurance

• Medical insurance
• Dental insurance
• Flexible Benefit Plan (Section 125 Plan)
• Optional accident, cancer, and critical care coverage
• Supplemental life insurance
• Supplemental dental plan
• Short-term and long-term disability insurance

Competitive Salary

• Commensurate with experience

 401(k) Match

• Employer contribution for qualified employees

Paid Time Off

• Holidays
• Vacation time commensurate with experience
• Earned time off/sick time
• Paid holidays
• Jury Duty leave
• Bereavement leave
• Paid Family and Medical Leave (PFML)

Parking

• All Hancock offices have available parking

ABOUT HANCOCK

Hancock Associates is made up of talented land surveyors, civil engineers and wetland scientists dedicated to excellence in land/coastal development, construction and preservation. We have maintained our position as an industry leader through their investment in exceptional staff, state-of-the-art equipment/technology and acquisition of multiple land surveying and civil engineering firms, and historical records dating back to 1852. Since 1978, Hancock Associates has been providing land surveying, civil engineering and wetland science services throughout Massachusetts, New Hampshire, Connecticut and Rhode Island. We value the long-term relationships they have with their clients served through their offices in Boston, Chelmsford, Danvers, Marlborough, Newburyport, and Palmer, Massachusetts and Plymouth, New Hampshire. Our employees benefit from great mentors, a supportive work environment, generous benefits and a clear path to career advancement.

EQUAL EMPLOYMENT OPPORTUNITY

Hancock Associates provides equal employment opportunities by recruiting, hiring, training and promoting employees without regard to race, color, religion, creed, national origin, sex, age, ancestry, sexual orientation, genetics, pregnancy, marital status, gender identity/expression, disability, handicap, military obligations, veteran status or any other category protected by law.

VALUING AND MANAGING DIVERSITY

Hancock Associates believes that workforce diversity is essential to the Company’s growth and long-term success. By valuing and managing differences at work, Hancock Associates maximizes the potential of all employees while increasing employee and customer satisfaction.