DESCRIPTION: The Accounts Receivable Manager oversees a staff of five, while also responsible for overseeing the accurate and efficient billing and collecting of payments from customers, in coordination with our Project Managers. This position reports to the Accounting Manager.
Position includes supervision of daily billing and collections activities, offering ongoing leadership and guidance. Provide timely problem resolution, provide feedback on performance, prepare annual performance reviews of direct reports and address performance-related concerns as necessary. Oversee the billing process and review for errors or adjustments as needed. Process customer refund request and submit to AP. Support and work with the Project Accountants and Billing Coordinators on any collections issues. Coordinate small claims filings. Coordinate collection lawsuits with legal team. Process AR write-offs. Generate monthly reporting and goals for billing and AR for Project Managers and upper management.
Support/assist with internal and external audits. Support management in the development and implementation of policies and procedures. Develop and deliver ongoing quarterly Project Manager training. Communicate and collaborate with other internal departments in support of department tasks, goals and initiatives. Work to build and maintain relationships with Project Managers and other admin staff in the organization. Set and meet collection goals as decided by the Accounting Manager and Ownership. Oversee the delegation of tasks, training, staff development and internal support functions. Coordinate new hire training and transitioning of duties within. Support Accounting Manager with cash flow, budgeting and ME/YE activities.
QUALIFICATIONS: Candidates must have excellent time management and organizational skills. The ability to work well in both a team environment and independently. Excellent analytical skills with attention to detail. Strong Excel skills. This individual applies their knowledge and experience to demonstrate their ability to appropriately utilize independent thought and decision-making. The AR Manager provides appropriate mentorship, guidance, training and escalation of issues.
Candidates should have a Bachelor’s degree in Accounting, Business or equivalent. 5-7 years’ experience with AR/billing/collections and 2+ years experience managing staff. Exposure to job costing and project accounting. Experience using Deltek Ajera a plus. Experience within the engineering/survey/architecture industry a plus.
LOCATION(S): Danvers, MA